MemoHoney Official Website › Articles › Phone number
ContactMemoHoney Phone Number: Who to Call, What to Have Ready and Which Email to Use
Quick answer: The MemoHoney phone number is +1 (302) 200-3480. Call it for orders, tracking, changes to an order and refunds, and keep your order ID in front of you. Questions about this website go to contact@Memohoneya.com, which cannot see orders.
MemoHoney is a dietary supplement for adults, not a medicine. Memory that has changed suddenly, or in a way the people around you have noticed, deserves a visit to your own doctor before you start any supplement.
The MemoHoney phone number and what it handles
The MemoHoney phone number is +1 (302) 200-3480. It is the order support line for the seller’s checkout. That makes it the one route that can look up your payment, your parcel and your refund.
This website publishes product information and cannot see orders. So the contact page lists more than one way in, and the right one depends on what you need. The table below sorts the common cases.
| What you need | Where to go | What happens next |
|---|---|---|
| A refund or a return | +1 (302) 200-3480 | The line starts it, gives you a return authorisation and confirms the return address |
| Tracking, or a parcel that has not arrived | +1 (302) 200-3480 | The line can see the order and open a case with the carrier |
| A change to an order you placed | +1 (302) 200-3480 | Possible only if the parcel has not shipped, so call quickly |
| The same questions, in writing | contact@customercs.com | The same support team, a little slower, with a written record you keep |
| A correction to a page, privacy or press | contact@Memohoneya.com | The website team answers, but it cannot open an order |
The phone line keeps its own hours, which this website does not list. The website inbox is answered Monday to Friday, 9:00am to 5:00pm ET.
What to have ready before you call MemoHoney customer service
A short call is a prepared call. Four things make the difference, and all four are easy to find before you dial.
- The order ID. It is at the top of your confirmation email. Every conversation with support starts from it.
- The purchase date. The 60-day guarantee runs from the day you paid, not from the day the parcel arrived. A five-day delivery has already used five of the sixty.
- What has happened so far. How many bottles you opened, roughly how many capsules you took, and what you would like to happen.
- Something to write with. A return authorisation and a return address both need to be copied exactly, so do not trust memory.
If you have the email you ordered with, keep that open too. Support may ask you to confirm it.
Order MemoHoney with the support route already known
Every pack carries the same 60-day window, and the phone number above is printed before you buy, not after. One payment, no subscription.
Two bottles $158 · six bottles $294 · 60-day money-back guarantee
Order MemoHoney From This CounterLot MEM-26/ME-7435 · one a day, 30 to a bottle · ships from the United States
MemoHoney customer service email: which address to use
Two inboxes appear on this website, and they do different jobs. Mixing them up costs a day or more.
contact@customercs.com is for orders in writing. A typical reply takes about a working day. It is also the right address if you want a Supplement Facts panel or a certificate of analysis, because support passes that request to whoever holds the document.
contact@Memohoneya.com is the website inbox. Use it to report a mistake on a page, ask a privacy question or write to the press team. Replies arrive within the working week. It sees no payments, parcels or order records.
A message sent to the wrong inbox is not lost. It is only delayed. That delay matters most when a refund window is already running, so anything that could end in a refund should begin with the phone.
Calling the MemoHoney phone number about a refund
The guarantee covers 60 days from the date of purchase, and opened bottles are included. The seller asks for at least 30 days of use before a claim. Inside those limits the steps are the same every time.
- Call +1 (302) 200-3480 with your order ID. Say you are claiming under the 60-day guarantee.
- Get the return authorisation and the return address. Write both down before you hang up.
- Put a note in the box. Your full name, your email and your order ID. A box with only bottles inside is hard to match to a purchase.
- Post it tracked. Return postage is the buyer’s cost, and the tracking number is your proof of delivery.
- Wait for two stages. The refund takes 3 to 5 business days to process, then 5 to 10 days to reach your card.
The dates are simple arithmetic. A call on day 40 leaves 20 days of the window. Write the purchase date on a calendar the day the parcel arrives, and the deadline stays visible. The refund policy and the guarantee page set out the same terms in full.
MemoHoney office and returns addresses
Two New York addresses appear on this website. They are not interchangeable.
| Address | What it is for |
|---|---|
| 5 Times Square, Floor 18, New York, NY 10036, USA | The business address. Not a returns address and not a collection point |
| 320 Park Avenue, Floor 15, New York, NY 10022, USA | Where authorised returns go, with your name, email and order ID inside |
Do not post anything until the line has given you an authorisation. A parcel that nobody expects can be refused, and bottles sent to the office take longer to reach the returns team.
Mistakes that slow down a MemoHoney phone call
- Writing to the website inbox about an order. It cannot open one.
- Calling without the order ID, then spending the call looking for it.
- Posting bottles to the office address instead of the returns address.
- Posting before the authorisation arrives.
- Leaving the call until the last days of the 60-day window.
Avoid those five and most calls finish in one go. The contact page shows the same routes with the expected reply times, and the shipping page explains how tracking arrives.
MemoHoney phone number: quick answers
What is the MemoHoney phone number?
The MemoHoney phone number is +1 (302) 200-3480. It handles orders, tracking, changes to an order and refunds. Have your order ID ready when you call.
Can I use the website email for a MemoHoney refund?
No. The website inbox, contact@Memohoneya.com, cannot see orders or payments. For a refund, call +1 (302) 200-3480 or write to contact@customercs.com.
Where do I send a MemoHoney return?
Authorised returns go to 320 Park Avenue, Floor 15, New York, NY 10022, USA. Get the return authorisation by phone first, and put your full name, email and order ID in the box.
